When working with along list of records, users canfilter dataquickly using theShow Matchingfeature.
C. On the list, locate and right-click on the value Hardware, select Show Matching
Right-clickingon the " Hardware " value and selecting " Show Matching " filters the list toonly show records where the Category is Hardware.
This is thefastestway to apply aquick filter.
A. On Breadcrumb, click the > icon, type Hardware and click enter
Breadcrumbsdo not support direct text inputfor filtering.
Breadcrumbs showexisting filtersbut are not used to type new values.
B. On the Category column header, right-click and select Show > Hardware
Incorrect menu option—There is no " Show > Hardware " selection.
Instead, users would need to use " Show Matching " (Correct Answer C).
D. Right-click on magnifier, type Hardware, and click enter
There isno " magnifier " optionfor filtering in list view.
E. Click Funnel icon, type Hardware and click enter
TheFunnel (Filter) iconis used to createadvanced filters, but it doesnotsupport direct text input like this.
The correct way to use theFilterwould be:
Click theFunnel icon
SetCategory = Hardware
ClickRun
[References:ServiceNow Documentation:Filtering Data in a List, ServiceNow UI Guide:Using the Show Matching Feature, , , ]
