What access does a user need to be able to import anicies to a knowledge base?
A.
Can contribute
B.
sn_knowledge_contripute
C.
sn_knowledge_import
D.
Can import
The Answer Is:
C
This question includes an explanation.
Explanation:
Toimport articles into a Knowledge Base (KB)in ServiceNow, a user must have the"sn_knowledge_import"role. This role grants permission tobulk import knowledge articlesfrom sources like spreadsheets, text files, or external databases.
sn_knowledge_import–Required toimportarticles into a KB.
sn_knowledge_contribute–Allows users towrite and edit articlesbutnot importthem.