ADashboardin ServiceNow is an interface that allows users to display multiplePerformance Analytics (PA) widgets, reports, and other visual elementsin a single, consolidated view.
Provides asingle-screenview of critical data, improvingvisibilityinto key metrics.
Can includereports, Performance Analytics indicators, lists, and interactive filters.
Allows users tocustomize layoutsand adjust widgets based on roles and permissions.
Useful forexecutive summaries, ITSM performance tracking, and real-time operational monitoring.
A. Form–
A Form is used todisplay and input data for a single recordin a table (e.g., an incident, change request, or user record).
It does not provide a multi-widget interface.
B. List–
A List displaysmultiple records from a tablein a tabular format but does not support widgets or Performance Analytics.
D. Timeline–
The Timeline visualization is used for showingtime-based data, such as Change Requests over time, but does not provide multiple reporting widgets in a single interface.
ServiceNow Docs: Dashboards Overviewhttps://docs.servicenow.com/en-US/bundle/utah-performance-analytics-and-reporting/page/use/dashboards/concept/dashboard-overview.html
ServiceNow CSA Official Training Guide (Reporting & Dashboards)
Key Features of a ServiceNow Dashboard:Why the Other Options Are Incorrect?References from Certified System Administrator (CSA) Documentation:
