UI Policiesin ServiceNow allow administrators to dynamically control the behavior of form fieldsbased on user input or conditions. If you want aUI Policy to apply to all form views, you must set theGlobalfield totrue.
D. Global
When theGlobalfield is set totrue, the UI Policy appliesto all viewsof the form.
This ensures that fields remainconsistentacross different layouts, regardless of the view being used.
Example:
AUI Policyhides the " Resolution Notes " fieldunlessthe " State " isResolved.
SettingGlobal = trueensures this rule appliesin all form views(Default, Mobile, or Workspace).
A. Inherit
Not a standard UI Policy fieldin ServiceNow.
Likely confused withrole inheritancein security settings.
B. Reverse if false
" Reverse if false " onlyreverses the policy ' s actionwhen the condition isnot met.
It doesnotcontrol whether the UI Policy applies to all views.
C. On lowed
Incorrect and not a valid ServiceNow UI Policy field.
Possibly atypoor misunderstanding of " Allowed Roles " .
[References:ServiceNow Documentation:UI Policies and Actions, ServiceNow Developer Guide:Creating Global UI Policies, , , , , ]
