TheActivity Streamin ServiceNow records allupdates, comments, work notes, and system eventsrelated to a record.
Tofilter the Activity log to show only Work Notes, follow these steps:
Locate theActivity Streamsection on the form.
Click theFunnel (Filter) icon.
SelectWork Notesto display only the relevant updates.
This allows thesubject matter expertto focus only onwork notesleft by other users, ensuring quick access to important information.
A. Click Context menu > Work Notes View
There isno default "Work Notes View" optionin the context menu for filtering the Activity log.
B. Click Personalize icon and select Activity Stream
ThePersonalize iconis used forUI preferences, not for filtering work notes.
C. Right-click form header > Form Layout > Add Work Notes Section
Adding a "Work Notes" field to the formdoes not filterthe existing activity log.
E. Click Context menu > History
TheHistory optiontracks user navigation and doesnot filter Work Notesin the Activity log.
[Reference:ServiceNow CSA Documentation – Filtering the Activity Stream, ServiceNow Official Documentation – Using the Activity Log & Work Notes(https://docs.servicenow.com), Final Answer: D. Click Funnel icon and select only work notes, , ]
