In ServiceNow, users cancustomizetheir list views byrearranging, adding, or removing columns. This is done through theList Layout Configuration.
B. Right-click on any column header. Context Menu > Configure > List Layout
Thequickestway to modify columns in a list view.
Steps:
Right-click on any column headerin the list.
SelectConfigure > List Layoutfrom the context menu.
Add, remove, or rearrange columns as needed.
ClickSave.
A. Click Personalize List
Incorrect terminology—there is no "Personalize List" option for configuring list columns.
"Personalize" is used for settingpersonal preferences, not list layouts.
C. Click List Context Menu > Personalize List
TheList Context Menudoes not have a "Personalize List" option for column arrangement.
D. Click List Content Menu > Configure > List Layout
Typo in "List Content Menu"—the correct term is"List Context Menu".
However,right-clicking on the column header(Answer B) is the recommended method.
[References:ServiceNow Documentation:Configuring List Layouts, ServiceNow User Guide:Modifying List Columns, ]
