The help desk is having difficulty keeping up with all onboarding and offboarding requests.

RBAC (Role-Based Access Control) is a solution that would work best to assist the help desk with the onboarding and offboarding process while protecting the company’s assets. RBAC is a method of granting access to resources based on the roles of users within an organization. RBAC simplifies the management of user permissions by assigning predefined roles to users based on their job functions, rather than granting individual permissions to each user. RBAC can help automate the onboarding and offboarding process by enabling the help desk to quickly create or delete user accounts and assign or revoke access rights based on the roles of the users1. RBAC can also help protect the company’s assets by enforcing the principle of least privilege, which means that users only have access to the resources they need to perform their duties and nothing more2.