An analyst reviews the most recent vulnerability management report and notices a firewall with 99.

 The analyst should check for change tickets as the next step, given that the firewall is reporting different firmware versions on scans than were reported in previous scans. Change tickets are records of any authorized changes made to a system or a network, such as updating firmware, installing patches, or modifying configurations. Checking for change tickets can help verify if the firmware change was intentional and approved, or if it was unauthorized or malicious.