An app builder wants to add the option to 'Send New Email' from Leads, Contacts...

Salesforce CRT-402 Question Answer

An app builder wants to add the option to 'Send New Email' from Leads, Contacts and Accounts for users on mobile.

What is the benefit of using global actions to accomplish this?

Global actions can be accessed anywhere actions are pages, feed and Chatter groups,

Salesforce Lightning Component Library houses existing global actions prebuild for use.

The global action's layout automatically clones the default page layout.

Global actions are record-specific and are available when searching that particular

CRT-402 PDF/Engine

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