A Salesforce Admin needs to build a self-service Community.

Salesforce CRT-271 Question Answer

Which three steps should the Salesforce Admin take before building the Community in Salesforce? Choose 3 answers.

Configure a search for articles and discussions in the Community.

Gather branding assets, including images and logo for the Community.

Create email templates to be usedin the community.

Add discussions on topics that can be published in the Community.

Enable the Service Cloud features to be used in the Community, including Knowledge and Case.

CRT-271 PDF/Engine

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