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What should a consultant recommend to ensure chat requests contain sufficient information for service agents...

Salesforce CRT-261 Full Course Access
Salesforce CRT-261 View All Questions

What should a consultant recommend to ensure chat requests contain sufficient information for service agents to respond effectively?

A.

Customize Intents using Einstein Chatbots.

B.

Customize the Lightning Console chat page.

C.

Customize the pre-chat form.

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