A user is getting an error when attempting to merge two accounts.

Salesforce CRT-211 Question Answer

A user is getting an error when attempting to merge two accounts. The administrator checks the

profile to see the user has Read/Write permission on Accounts and is the owner of both records.

What is preventing the user from completing the merge?

Only administrators have permission to merge records.

The user is assigned to the wrong territory.

The Account matching rules are not set.

The Delete permission is missing on the user for Accounts.

CRT-211 PDF/Engine

Get 65% Discount on All Products, Use Coupon: "ac4s65"