Which of the following is the BEST metric to demonstrate the effectiveness of an organization’s...

CRISC states that an effective software testing program reduces the number of defects that reach production. Therefore, thenumber of incidents caused by software changesis the strongest outcome-based measure of testing effectiveness. Time to complete test cases reflects efficiency, not effectiveness. Business cases for applications and staff training are not indicators of testing quality. A low number of production incidents demonstrates that testing is detecting and eliminating issues before deployment.