The Malcolm Baldrige framework evaluates an organization's
A.
approach and results
B.
approach to quality and participation
C.
documentation and records
D.
organizational structure and communication
The Answer Is:
A
This question includes an explanation.
Explanation:
The Malcolm Baldrige framework evaluates an organization's approach and results. It assesses how the organization approaches various aspects of quality and performance management and the results achieved through these approaches. This comprehensive evaluation helps organizations understand their strengths and areas for improvement. Reference: "The Malcolm Baldrige National Quality Award Criteria for Performance Excellence," which outlines the evaluation criteria focusing on approach and results.
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