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In the development of a knowledge management system (KMS), which is the best action for...

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In the development of a knowledge management system (KMS), which is the best action for a talent development professional to take in order to avoid the pitfall of employees hoarding knowledge or being unwilling to share it?

A.

Create a standard operating procedure that includes knowledge sharing

B.

Honor and acknowledge those who contribute to and use the KMS

C.

Create a key performance indicator on knowledge sharing

D.

Have members of senior leadership set the example by sharing their knowledge

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