What should a chief medical officer (CMO) do to avoid groupthink within a team?

The NAHQ CPHQ competency framework identifies groupthink as a leadership risk that can impair decision-making and innovation. Leaders play a key role in preventing it by fostering psychological safety and open dialogue.

Option A is correct because encouraging dissenting opinions ensures that alternative viewpoints are considered, reducing the risk of premature consensus and flawed decisions. This approach supports critical thinking and better quality outcomes.

Options B, C, and D may support team functioning but do not directly counteract groupthink.

The CPHQ exam emphasizes leadership behaviors that promote inclusive decision-making and high reliability, making encouragement of dissent the most effective strategy.