Six months after implementing a new cardiac rehabilitation program, an organization notes many patients that...

Comprehensive and Detailed Explanation From Exact Extract:

In the Performance and Process Improvement domain, low enrollment in an eligible population typically reflects a process failure, not lack of awareness.

Standardizing the referral process ensures consistent identification and referral of eligible patients, reducing variability and improving enrollment.

Marketing and education are secondary actions, but process standardization directly addresses the root cause — inconsistent workflow or referral steps.