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Several leaders in a healthcare facility have differing opinions regarding the pursuit of alternative certifications...

Several leaders in a healthcare facility have differing opinions regarding the pursuit of alternative certifications and recognitions. The Chief Quality Officer (CQO) has opted to retain an external quality consultant to determine relevance, appropriateness, and readiness for an alternative certification. The most appropriate role for an external consultant is to

A.

evaluate the facility’s needs, goals, and stakeholder input.

B.

determine the final certification selection.

C.

uncover other opportunities for improvement within the facility.

D.

support the CQO’s choice for alternative certification.

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