Which of the following is the most proactive approach to quality improvement?
A.
Plan-Do-Study-Act
B.
fishbone diagram
C.
failure mode and effects analysis (FMEA)
D.
root cause analysis (RCA)
The Answer Is:
C
This question includes an explanation.
Explanation:
Explanation: FMEA (C) is the most proactive quality improvement approach, identifying potential failures before they occur. PDSA (A) tests improvements, while fishbone diagrams (B) and RCA (D) are reactive. NAHQ emphasizes FMEA for proactive risk management.
[: NAHQ CPHQ Study Guide, Performance and Process Improvement Section, “Proactive Quality Improvement Tools”; NAHQ CPHQ Practice Exam, Risk Management Strategies., ]
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