An organization that demonstrates a culture of safety

An organization that demonstrates a culture of safety is one that learns from errors (Answer C) rather than penalizing them. In such an environment, errors are viewed as opportunities for learning and improvement, with the aim of preventing future occurrences. This approach fosters openness and encourages staff to report incidents and near misses without fear of retribution, leading to a safer and more resilient healthcare system.

The other options describe aspects that are either contrary to a safety culture or unrelated:

A balanced scorecard (A) is a strategic management tool and does not directly indicate a culture of safety.

Penalizingreporting of errors (B) would create a culture of fear, which is the opposite of a safety culture.

Generating a low number of incident reports (D) might suggest underreporting rather than a true reflection of safety, especially if it results from a punitive environment.