After implementing an electronic medical records (EMR) system in a department, the next step is to assess its effectiveness to ensure it meets goals before broader rollout.
Option A (Proceed with risk identification and prevention): Risk assessment (e.g., FMEA) should precede implementation, not follow it.
Option B (Report the results to senior leadership): Reporting is premature without evaluating performance.
Option C (Implement the system throughout the organization): Organization-wide implementation follows successful pilot evaluation.
Option D (Evaluate the system's performance): This is the correct answer. The NAHQ CPHQ study guide states, “After implementing a new system, evaluate its performance to assess functionality, user adoption, and outcomes before expanding” (Domain 4).
CPHQ Objective Reference: Domain 4: Performance and Process Improvement, Objective 4.5, “Evaluate new system performance,” emphasizes post-implementation evaluation. The NAHQ study guide notes, “Evaluation ensures systems meet quality goals” (Domain 4).
Rationale: Evaluating performance ensures the EMR system is effective, aligning with CPHQ’s improvement principles.
[Reference: NAHQ CPHQ Study Guide, Domain 4: Performance and Process Improvement, Objective 4.5., , , , , , ]
