A nursing home has established a quality indicator to accomplish a 5% reduction in falls.

When a nursing home has not met its goal of a 5% reduction in falls despite implementing a guideline, the next action should be to measure employee competency on understanding and use of the guideline. Here’s why:

Assessing Competency: The effectiveness of the guideline depends on how well the staff understands and applies it. Measuring competency ensures that all employees are aware of the guidelines and know how to implement them in their daily work.

Identifying Gaps: If staff members are not fully competent, this could explain why the goal has not been achieved. By identifying gaps in knowledge or skills, the organization can provide targeted training and support to improve compliance and effectiveness.

Enhancing Implementation: Understanding how well the guidelines are being followed can help the organization refine its approach, ensuring that staff are equipped to prevent falls more effectively.

Linking Competency to Outcomes: By focusing on employee competency, the organization can establish a direct link between staff education and patient outcomes, ensuring that guidelines are not just implemented, but are done so correctly and consistently.