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A multidisciplinary team has been convened to review delays in laboratory turnaround time between the...

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A multidisciplinary team has been convened to review delays in laboratory turnaround time between the medicine clinic and the laboratory. The team's first step in evaluating the issue is to

A.

create a flow chart to study the process.

B.

see If the surgery clinic Is also experiencing delays.

C.

conduct a failure mode and effects analysis.

D.

observe how the medical assistants prepare the specimens.

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