A manager can build psychological safety among their team by:
A.
Making a change to the employees’ schedule without the input of the unit scheduler.
B.
Conducting a collaborative debrief with the team after a medication error is detected.
C.
Allowing employees to discuss items on the agenda that is created by the management team.
D.
Posting the unit goals in the breakroom after they are developed by the management team.
The Answer Is:
B
This question includes an explanation.
Explanation:
Psychological safety refers to an environment where team members feel safe to express concerns, admit mistakes, and offer ideas without fear of punishment or ridicule (Edmondson, Psychological Safety, 2019). Conducting collaborative debriefs after incidents such as medication errors promotes openness, shared learning, and trust. This approach encourages reporting and teamwork essential for patient safety and continuous improvement (The Joint Commission, Patient Safety Culture, 2024). Options A, C, and D are more top-down, offering limited opportunity for team engagement or shared ownership. A collaborative debrief embodies principles of inclusiveness and respect, critical components of psychological safety.
[References:, Edmondson, A., Psychological Safety, 2019, The Joint Commission, Patient Safety Culture, 2024, ]
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