A company just launched a cloud-based application.

Comprehensive and Detailed Explanation From Exact Extract:

Because only the remote sales team is experiencing access issues—and the application infrastructure is confirmed to be functioning correctly—it's likely that geolocation-based access control is misconfigured. If geofencing or region-based restrictions are applied incorrectly, traffic from users outside an allowed geographic area may be denied.

Relevant Extract from CompTIA CloudNetX CNX-001 Study Guide — under “Geolocation and Access Controls”:

“Geolocation rules filter traffic based on IP geographies. Misconfiguration can unintentionally block legitimate users who access services from disallowed locations.”

Other options:

A. Load balancers distribute traffic and would affect all users, not a specific group.

B. Port/protocol misconfiguration would affect all or specific service components, not location-based access.

C. IP addressing issues are typically network-wide, not region-specific.

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