When a supplier views its customers as partners, which of the following statements 1s true?
A.
The supplier specifies strategies for pricing and technology.
B.
The supplier anticipates its customer's needs and acts to meet those needs.
C.
The supplier is responsible for the development of new products and technology.
D.
The customer is expected to Waive any incoming inspection processes.
The Answer Is:
B
This question includes an explanation.
Explanation:
When a supplier views its customers as partners, it implies a close, collaborative relationship where the supplier is proactive in understanding and meeting the customer’s needs. This partnership approach often involves open communication, shared goals, and mutual benefits. Anticipating needs and acting to meet them is a hallmark of this type of relationship, as it demonstrates commitment to the customer’s success, which in turn, can lead to the supplier’s success.
References: This response is informed by general principles of customer-supplier partnerships found in quality management literature and aligns with the concepts likely covered in the ASQ Certified Manager Of Quality/Organizational Excellence study guide and handbook1.
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