To communicate effectively, managers must understand that their own culture is
A.
not the only culture
B.
not relevant in the workplace
C.
the subordinate culture
D.
the dominant culture
The Answer Is:
A
This question includes an explanation.
Explanation:
Effective communication in a diverse workplace requires an understanding that there are multiple cultures at play. Managers should avoid assuming that their own cultural norms and communication styles are universally applicable. Instead, they should be open to learning about and respecting different cultural perspectives. Being culturally aware helps managers build stronger relationships, avoid misunderstandings, and promote a positive work environment1.
1: ASQ Certified Manager of Quality/Organizational Excellence Body of Knowledge. ASQ.
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