Members of a strategic quality management council have which of the following responsibilities?
A.
Acting as a review board for procedure changes
B.
Participating in policy formation
C.
Evaluating customer complaint data
D.
Developing training objectives
The Answer Is:
B
This question includes an explanation.
Explanation:
The strategic quality management council plays a crucial role in shaping the organization’s quality management policies. By actively participating in policy formation, council members contribute to defining the strategic direction, goals, and guidelines related to quality management. Their input ensures alignment with organizational objectives and compliance with relevant standards and regulations. Additionally, the council collaborates with other stakeholders to develop effective policies that promote continuous improvement and enhance overall quality performance1.
References: 1: ASQ Certified Manager of Quality/Organizational Excellence
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