giving managers and supervisors the authority to make rule changes
B.
allowing individuals to improve their own processes
C.
creating teams to identify areas of the organization that need improvement
D.
meeting customer needs by restructuring the way the organization works
The Answer Is:
B
This question includes an explanation.
Explanation:
Empowerment involves granting individuals the authority and autonomy to take ownership of their work processes and make decisions that directly impact their tasks. It encourages employees to actively participate in improving processes, identifying areas for enhancement, and implementing changes. By empowering individuals, organizations foster a culture of continuous improvement and innovation, leading to better outcomes and increased efficiency1.
1: ASQ Certified Manager of Quality/Organizational Excellence
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