A team that is in the norming stage of development will exhibit which of the following behaviors?
A.
Satisfaction with the team's progress
B.
A sense of team cohesion COBUBOD spirit
C.
Excitement, anticipation, and optimism
D.
Defensiveness and competition
The Answer Is:
B
This question includes an explanation.
Explanation:
In the norming stage, team members have resolved initial conflicts and are now working together more harmoniously. They have established norms, roles, and responsibilities. The team develops a sense of cohesion, trust, and mutual respect. Communication improves, and team members actively collaborate to achieve their objectives. They are optimistic about their progress and demonstrate a positive attitude. Defensiveness and competition are less prevalent during this stage1.
References:
ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge (BoK) 1.
CMQ-OE PDF/Engine
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