“Receive products” in the CLT framework encompasses checking shipments against documentation, inspecting condition, and documenting any damages or discrepancies before acceptance and putaway. While materials may subsequently move to storage, the essential receiving responsibility is to identify and record damage immediately to support claims, prevent defective stock from entering inventory, and protect downstream fulfillment. Filling customer orders and shipping are separate CLT activity areas (“Process product orders” and “Prepare packages for shipment and ship products”). Accurate damage documentation at receiving is a key control point that feeds inventory accuracy and quality, enabling reliable order processing.
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