The AWS Well-Architected Framework is a set of best practices and guidelines for designing and operating workloads on AWS. It helps customers achieve operational excellence, security, reliability, performance efficiency, cost optimization, and sustainability. The framework is based on six pillars, each with its own design principles, best practices, and questions. Customers can use the framework to assess their current state, identify gaps, and implement improvements12.
AWS Support is a service that provides technical assistance, guidance, and resources for AWS customers. It offers different plans with varying levels of access to AWS experts, response times, and features3. AWS Support does not provide a comprehensive framework for operational support.
AWS Cloud Adoption Framework (AWS CAF) is a guidance tool that helps customers plan and execute their cloud migration journey. It provides a set of perspectives, capabilities, and best practices to align the business and technical aspects of cloud adoption4. AWS CAF does not focus on operational support for existing workloads on AWS.
AWS Managed Services (AMS) is a service that operates AWS infrastructure on behalf of customers. It provides a secure and compliant environment, automates commonactivities, and applies best practices for provisioning, patching, backup, recovery, and monitoring5. AMS does not provide a framework for customers to operate their own workloads on AWS.
