= The information security manager’s first course of action in this situation should be to conduct a risk assessment, which is a process of identifying, analyzing, and evaluating the information security risks that arise from the violation of the policy prohibiting the use of cameras at the office. The risk assessment can help to determine the likelihood and impact of the unauthorized or inappropriate use of the cameras on the smartphones and tablet computers, such as capturing, transmitting, or disclosing sensitive or confidential information, compromising the privacy or security of the employees, customers, or partners, or violating the legal or regulatory requirements. The risk assessment can also help to identify and prioritize the appropriate risk treatment options, such as implementing technical, administrative, or physical controls to disable, restrict, or monitor the camera usage, enforcing the policy compliance and awareness, or revising the policy to reflect the current business needs and environment. The risk assessment can also help to communicate and report the risk level and status to the senior management and the relevant stakeholders, and to provide feedback and recommendations for improvement and optimization of the policy and the risk management process.
Revising the policy, performing a root cause analysis, and communicating the acceptable use policy are all possible courses of action that the information security manager can take after conducting the risk assessment, but they are not the first ones. Revising the policy is a process of updating and modifying the policy to align with the business objectives and strategy, to address the changes and challenges in the business and threat environment, and to incorporate the feedback and suggestions from the risk assessment and the stakeholders. Performing a root cause analysis is a process of investigating and identifying the underlying causes and factors that led to the violation of the policy, such as the lack of awareness, training, or enforcement, the inconsistency or ambiguity of the policy, or the conflict or gap between the policy and the business requirements or expectations. Communicating the acceptable use policy is a process of informing and educating the employees and the other users of the smartphones and tablet computers about the purpose, scope, and content of the policy, the roles and responsibilities of the users, the benefits and consequences of complying or violating the policy, and the methods and channels of reporting or resolving any policy issues or incidents. References = CISM Review Manual 15th Edition, pages 51-531; CISM Practice Quiz, question 1482
