What type of customers may you encounter?

Organization recently acquired and had some bad audit findings (using ServiceNow GRC to help restart

their process)

Organization with little to nothing in place already (implementing one or more core ServiceNow GRC

applications)

Organization undergoing a full GRC transformation (implementing all three core ServiceNow GRC

applications at once or in a phased approach)

Organization implementing ServiceNow GRC to help ease their Customer Service organization (using

other tools to manage other processes)

Organization implementing ServiceNow GRC to help ease their Help Desk organization (using other tools

to manage other processes)