A new problem manager wants to know how in create reports for monitoring problem management...

ServiceNow CIS-ITSM Question Answer

A new problem manager wants to know how in create reports for monitoring problem management activities.

What do you recommend they do before creating new reports?

Submit a request for the sn_report_creator role

Submit a New Report Request via the service catalog

Take the Performance Analytics fundamentals course

Turn on data collection jobs

Go to Reports > View/Run > All. then search for Problem reports

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