The CMDB Administrator has set up two Dynamic Reconciliation Rules within the ServiceNow Production Instance.

This question hinges on understandingclass-specific Dynamic Reconciliation RulesinCMDB 360 / Multisource CMDBwithinServiceNow.

Although two different dynamic rules are configured,the rule applied depends on the CI class being evaluated:

For theServerclass, the configured rule isLargest valuefor the RAM attribute.

For theWindows Serverclass, the ruleMost reportedwould apply—butonly if the CI were evaluated as a Windows Server.

The question explicitly asks for the resulting RAM value for aServer CI, not a Windows Server CI. Therefore, theLargest valuerule governs the outcome.

Looking at the multisource values:

2,048 MB (LANDesk)

4,096 MB (Tivoli)

4,096 MB (ServiceNow)

8,192 MB (Altiris)

Under theLargest valuedynamic reconciliation rule, the IRE selects themaximum numeric value, regardless of how frequently it is reported or which source provided it.

TheMost reportedlogic (which would result in 4,096 MB) doesnot applyhere because that rule is configured for a different class (Windows Server).

This scenario illustrates an important CMDB 360 principle:Dynamic reconciliation is evaluated per class, and child-class rules do not override parent-class rules unless the CI is actually classified under that child class.