TheCMDB Data Foundations Dashboardis paired withGet Well Playbooksthat guide administrators through structured remediation. The“Services Have Owners Identified”playbook focuses on closing ownership gaps for services, which is agovernance and data correctionactivity.
Fix Data(Option A) is used tocorrect missing or incorrect values, such as populating owner fields, assigning responsible groups, or updating relationships. In this playbook, Fix Data actions are required to actually remediate the issue by assigning owners to services.
Govern Data(Option D) is also required because ownership is not a one-time correction—it must beenforced and sustained. Govern Data establishes policies, ownership accountability, and controls (such as certifications or attestations) to ensure services continue to have owners over time and do not regress.
Analyze Data(Option B) is used to understand patterns and root causes, but it does not remediate the issue.Report Data(Option C) provides visibility and communication, not corrective action.
Therefore, the remediation plays that apply to theServices Have Owners Identifiedplaybook areFix DataandGovern Data, makingOptions A and Dcorrect.
