A Service Owner is usingUnified Mapto understand the composition of a service but wants tofilter...

TheUnified MapinServiceNowprovides a consolidated view of services and their underlying components, integrating Discovery and Service Mapping data. To make this view actionable, Service Owners can applyfiltersto focus on relevant elements and reduce visual noise.

Filtering byCI type(Option A) is a core capability. It allows the Service Owner to show or hide categories such as servers, databases, load balancers, or applications—making it easier to analyze specific layers of the service.

Filtering byBusiness Criticality(Option D) is also available and highly valuable. This enables Service Owners to prioritize views around high-impact components, ensuring attention is focused on CIs that pose the greatest risk to service delivery.

Option B (Discovery source) is not typically exposed as a Unified Map filter because the map focuses onoperational and service context, not ingestion provenance. Option C (Managed by group) is a governance attribute and is not a standard visual filter within the Unified Map.

Thus, the correct filter options areA – CI typeandD – Business criticality.