When integrating Customer Service Management with IT Service management what separate action is required for...

ServiceNow CIS-CSM Question Answer

When integrating Customer Service Management with IT Service management what separate action is required for Request Management?

Activation of the Customer Service with Service Management plugin (com.sn_cs_sm)

Activation of the Customer Service with Request Management plugin (com.sn_cs_sm_request)

Activation of the Customer Service Case Action Status plugin (com.snc.csm_action_status)

Activation of the Customer Service plugin (com.sn_customerservice)

CIS-CSM PDF/Engine

Get 60% Discount on All Products, Use Coupon: "8w52ceb345"