Which of the following are true regarding the Community Portal application? (Choose two.)
A.
It is available to any customer with a Community license
B.
It is available by default with the Support and Service portals
C.
It is only available to CSM license holders
D.
Most of the configuration does not require System Administrator role
The Answer Is:
A, C
This question includes an explanation.
Explanation:
- Licensed for the Customer Service Management application & licensed for HR Service Delivery, so c. is wrong, which makes a. a logical choice - "The roles required to define requirements and set up forums include sn_communities.admin or sn_communities.forum_admin." (d.) Source: - https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/task/activate-communities.html (licensing) - https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/reference/r_setup-communities-admin.html (
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