The infection preventionist observed a caregiver entering a room without performing hand hygiene.

Immediate feedback is a best practice in behavior correction and performance improvement. In hand hygiene non-compliance, real-time intervention allows for immediate correction, education, and reinforcement of infection prevention policies.

The APIC/JCR Workbook recommends:

“Provide simulation training… that provides immediate feedback—for example, how to properly insert a urinary catheter or perform hand hygiene.” This supports behavior change and staff learning.

The APIC Text emphasizes that real-time, direct feedback is more effective than passive measures like signage or delayed education campaigns.