The CBIC Certified Infection Control Exam Study Guide (6th edition) emphasizes that successful implementation of infection prevention recommendations depends on effective communication, engagement, and education tailored to the audience. Healthcare departments differ significantly in workflow, patient population, risk profile, and daily practices. Therefore, providing targeted, understandable education to staff is the most effective strategy to ensure recommendations are adopted and sustained.
Option A reflects best practice by aligning infection prevention guidance with the specific roles and responsibilities of staff in each department. Education that uses relevant examples, scenarios, and language improves comprehension, promotes buy-in, and supports behavior change. The Study Guide highlights that adult learners benefit most from education that is practical, interactive, and clearly applicable to their work environment.
Options B and C are ineffective because generic or non-customized approaches often fail to address department-specific challenges and may lead to confusion or poor compliance. Avoiding department-specific training ignores variations in risk and undermines accountability. Option D relies solely on enforcement rather than collaboration, which can result in resistance and decreased adherence.
For the CIC® exam, this question reinforces that infection prevention programs function best when they act as educators and partners, not just policy enforcers. Tailored education empowers staff, enhances compliance, and ultimately improves patient safety outcomes across diverse healthcare settings.
