The CBIC Certified Infection Control Exam Study Guide (6th edition) identifies the fishbone diagram, also known as a cause-and-effect diagram or Ishikawa diagram, as the most appropriate tool for conducting root cause analysis when investigating an increase in adverse outcomes such as ventilator-associated pneumonia (VAP). This tool is specifically designed to systematically explore multiple contributing factors that may be driving a problem.
A fishbone diagram helps a multidisciplinary performance improvement team organize potential causes into logical categories, commonly including people, processes, equipment, environment, materials, and policies. In the case of rising VAP rates, the team might examine factors such as ventilator care practices, oral hygiene compliance, head-of-bed elevation, sedation practices, staffing levels, equipment maintenance, and adherence to prevention bundles. By visually mapping these contributors, the team can identify underlying system issues rather than focusing on isolated events or individual performance.
The other tools listed are less appropriate for root cause determination. A Pareto chart is useful for prioritizing the most frequent contributors after causes are identified, but it does not identify causes itself. A flow diagram maps process steps but does not analyze why failures occur. A control chart monitors variation over time but does not explain causation.
For CIC® exam preparation, it is essential to recognize that fishbone diagrams are the primary tool for identifying root causes in performance improvement investigations involving increased infection rates.
