In the HRPA Human Resources Competency Framework (Functional Domain: Labour and Employee Relations), alternative dispute resolution (ADR) methods such as mediation, conciliation, and facilitation are encouraged as efficient alternatives to formal arbitration or litigation.
ADR processes are designed to be less costly, less formal, and faster while preserving relationships.
Extract:
“HR professionals promote alternative dispute resolution mechanisms to resolve workplace conflicts efficiently and cost-effectively while maintaining positive employee relations.”
(HRPA Competency Framework – Labour and Employee Relations, CHRP Level, Key Competency: Manage Conflict Resolution and Grievance Processes)
Therefore, B. To avoid the high cost of arbitration is correct, as ADR provides a cost-effective and collaborative alternative to traditional legal or arbitration proceedings.
Verified Reference Summary:
HRPA Human Resources Competency Framework – Functional Domain: Labour and Employee Relations
CHRP Knowledge Exam Blueprint – Conflict and Grievance Management
HRPA Exam Preparation Guide – Dispute Resolution Mechanisms
