The HRPA Human Resources Competency Framework (Functional Domain: Organizational Effectiveness and Learning and Development) highlights cultural competence training as essential to improving collaboration and reducing cultural misunderstandings in diverse workplaces.
Such training enhances employees’ awareness of cultural differences, communication styles, and inclusive practices.
Extract:
“Cultural competence training equips employees and leaders to recognize, respect, and effectively manage diversity, reducing conflict and improving team cohesion.”
(HRPA Competency Framework – Learning and Development, CHRP Level, Key Competency: Develop Diversity and Inclusion Learning Programs)
Option Analysis:
A: Zero-tolerance policies define expectations but don’t address cultural learning.
B: Correct — builds awareness and practical skills for managing diversity.
C: Exposure to diversity without training may heighten misunderstandings.
D: Celebration promotes inclusion but not competence.
Therefore, B. Providing cultural competence training is correct.
Verified Reference Summary:
HRPA Human Resources Competency Framework – Learning and Development / Organizational Effectiveness
CHRP Knowledge Exam Blueprint – Diversity, Equity, and Inclusion
HRPA Exam Preparation Guide – Cultural Competence and Diversity Training
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