Which of the following assessments is included when reporting on the operational effectiveness of human...

Within the HRPA Professional Competency Framework’s Reporting and Financial Management domain, HR professionals are expected to link human capital investments to operational outcomes and to “translate HR activities into measures that reflect operational performance (productivity, quality, timeliness, service levels).” Reporting on on-time deliveries and quality directly evidences how people practices affect day-to-day operations and process reliability—core indicators of operational effectiveness.

Option A focuses on the efficiency of financial reporting processes, not the organization’s operating performance.

Option C is an ROI/valuation view of an HR program (important, but that is financial effectiveness, not operational).

Option D speaks to governance/alignment in strategy design rather than an operational performance result.

References (HRPA):

Professional Competency Framework — Reporting and Financial Management: measuring and reporting how HR investments impact operational KPIs (productivity, quality, timeliness, service).

HRPA Study Guide — HR Metrics and Analytics: connecting human capital interventions to business operations (e.g., defect rates, cycle time, on-time delivery).