To develop appropriate measures to improve organizational performance, the measures MUST be:

To develop appropriate measures to improve organizational performance, the measures must be accepted by and meaningful to the stakeholders, because they are the ones who will use the measures to monitor and evaluate the achievement of the enterprise’s objectives and goals. Themeasures should be relevant, reliable, valid, and understandable for the stakeholders, and aligned with their expectations and needs . References := ISACA, CGEIT Review Manual, 7th Edition, 2019, page 43-44.