Which of the following is the BEST way to ensure new systems can be adequately...

The best way to ensure new systems can be adequately supported once in production is to require operational management be identified in the business case. This means that the business case should include the costs, benefits, risks and resources associated with the operation and maintenance of the new system, as well as the roles and responsibilities of the operational staff. By doing so, the business case can ensure that the new system is aligned with the business objectives and can deliver value to the stakeholders. Additionally, the business case can help to secure the commitment and support of the operational management for the new system. References := CGEIT Exam Content Outline, Domain 3: Benefits Realization1; COBIT 5: Enabling Processes, chapter 4, section 4.2.22; Building A Governance System: A Review of Information Flow and Items Component