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An IT steering committee is presented with an audit finding that new software applications are...

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An IT steering committee is presented with an audit finding that new software applications are delivered on time but consistently have unacceptable levels of defects. Which of the following would be the BEST direction from the committee?

A.

Implement performance indicators.

B.

Evaluate the change management process.

C.

Establish code peer reviews.

D.

Evaluate the quality assurance process.

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