An enterprise is determining the objectives for an IT training improvement initiative from a governance perspective. Governance is the process of decision-making and implementation that involves various actors and structures, both formal and informal1. Governance aims to achieve good governance, which is characterized by participation, consensus, accountability, transparency, responsiveness, effectiveness, efficiency, equity, inclusion, and rule of law2. Therefore, it would be most important to ensure that the policies and processes for IT training address both the enterprise requirements and the professional growth of the IT employees. This would ensure that the IT training is aligned with the strategic goals and priorities of the enterprise, as well as the needs and expectations of the IT staff. It would also foster a culture of learning and development that enhances the performance, quality, and value of IT services345. The other options are not the most important objectives for an IT training improvement initiative from a governance perspective. Identifying courses of instruction that will maximize employee productivity, creating several different training strategies for final approval by the CIO, and surveying and interviewing IT employees to identify development needs are all useful steps or methods for designing and implementing an IT training improvement initiative, but they are not the ultimate objectives or outcomes. They are subordinate or instrumental to the main objective of addressing both the enterprise requirements and the professional growth of the IT employees through policies and processes that reflect good governance principles345. References:
3: https://topworkplaces.com/improving-training-and-development-strategies/
4: https://shrm.org/ResourcesAndTools/hr-topics/organizational-and-employee-development/Pages/Key-Steps-for-Better-Training-Development-Programs.aspx
5: https://www.forbes.com/sites/forbeshumanresourcescouncil/2021/07/13/12-ways-to-implement-successful-employee-training-initiatives/
1: https://link.springer.com/article/10.1007/s40647-017-0197-4
2: https://www.unescap.org/sites/default/files/good-governance.pdf
